Official Documents

Fun77 Privacy Policy – Malaysia Member Personal Data Protection

Fun77 takes every member's privacy seriously. This document transparently explains how we collect, use, store, and protect your personal data in compliance with Malaysia's Personal Data Protection Act (PDPA) 2010.

Last Updated: 1 January 2026
SSL 256-bit Malaysia PDPA Compliant No Data Sales

Full Encryption

All data is transmitted using 256-bit SSL encryption. Your information cannot be intercepted or read by any third party while in transit.

Data Not Sold

Fun77 has never and will never sell, rent, or share members' personal data with any party for marketing purposes without your consent.

Right to Full Control

You have the right to access, correct, transfer, or request deletion of your personal data at any time through our support team.

Malaysia PDPA Compliant

Fun77's privacy practices are designed and audited to ensure full compliance with the Personal Data Protection Act (PDPA) 2010 applicable in Malaysia.


1 Information Collection

Fun77 collects personal data solely for legitimate purposes directly related to the provision of our online gaming platform services. We only collect information that is genuinely necessary and do not gather excessive data beyond its original purpose.

Information is collected across various touchpoints throughout your journey with fun77 — from the registration process, daily login activity, and financial transactions, to communications with our customer support team. All data collection is conducted with full transparency, and you are always informed of its purpose.

We recognise that personal information is a trust placed in us by our members, and we take full responsibility for safeguarding it to the highest standards. Our approach to privacy goes beyond legal compliance — it is a core value embedded in fun77's operating culture.

By registering and using the fun77 platform, you give your consent to the collection and processing of data as described in this Privacy Policy. You may withdraw this consent at any time, though doing so may affect our ability to provide you with the full service.

2 Types of Data Collected

Fun77 categorises the data it collects into several types based on their source and intended use. Below is a detailed breakdown of the data categories we process:

Data Category Sample Information Primary Purposes
Personal Identity Full name, date of birth, identification card number Identity verification & KYC
Contact Information Email address, phone number Account & support communications
Finance Bank account number, e-wallet name Deposit & withdrawal processing
Technical IP address, device type, web browser Security & Fraud Detection
Behaviour Gaming records, betting history, session duration Responsible gaming & personalised experience
Communications Support chat logs, emails, complaints Issue resolution & service improvement

We do not collect sensitive data categories such as health information, religious beliefs, political views, or biometric data except in exceptional circumstances required by law and with your specific prior consent.

3 Data Usage

Every piece of data collected by fun77 is used solely for its stated purpose and is never used excessively or beyond the scope communicated to you. The following are the primary purposes for which your personal data is used:

  • Account Management: Creating, verifying, and managing your member account, including the mandatory KYC (Know Your Customer) process.
  • Transaction Processing: Processing deposits and withdrawals securely and accurately via supported payment methods including FPX, online banking, Touch 'n Go eWallet, and Boost.
  • Platform Security: Detecting and preventing fraud, money laundering, multiple account usage, and other unauthorised activities.
  • Customer Support: Providing technical support and resolving complaints or disputes efficiently and fairly.
  • Responsible Gaming: Monitoring gameplay patterns to identify early signs of problem gambling and directing appropriate assistance to members who may need it.
  • Platform Improvements: Analysing usage data in aggregate and anonymised form to improve user experience, technical performance, and service offerings.
  • Service Communications: Sending important notices related to your account, changes to terms, security updates, and relevant promotional information.
  • Legal Compliance: Fulfilling obligations imposed by applicable Malaysian law, including reporting requirements to the relevant authorities.

fun77 will not use your data to make automated decisions that have a material impact on you without human involvement. Every significant decision, such as account closure or withdrawal rejection, is manually reviewed by our team.

4 Information Sharing

Fun77 operates a strict and limited data-sharing policy. We only share your personal data where it is necessary and required to deliver high-quality services to you.

Parties that may receive your data include:

  • Payment Processors: Banking institutions and e-wallet providers required to process your financial transactions. Only the minimum information necessary to complete transactions is shared.
  • Game Providers: Gaming software companies that provide casino, sports, and fish shooting game content on the fun77 platform. Data sharing is limited to game session information required for technical operations.
  • Authorities: Law enforcement agencies or regulatory bodies when required by court order or applicable law. fun77 will notify you of such sharing unless prohibited by law.
  • Identity Verification Services: Accredited third-party KYC service providers engaged to verify member identities in compliance with anti-money laundering requirements.

fun77 has never sold, rented, exchanged, or disclosed members' personal data to advertisers, data brokers, or any third party for commercial purposes. Any third party with whom we share data is bound by strict confidentiality agreements and may only use that data for the specified purpose.

5 Data Security

The security of member personal data is fun77's highest priority. We continuously invest in cutting-edge security infrastructure to ensure your information is always protected against unauthorized access, loss, damage, or disclosure.

The security measures we implement include multiple layers of protection:

  • 256-bit SSL Encryption: All data transmitted between your device and fun77 servers is protected with military-grade SSL encryption. This ensures no third party can read or intercept your information while in transit.
  • Data-at-Rest Encryption: Sensitive data stored in our databases, including passwords and financial information, is encrypted using the latest encryption algorithms. Passwords are stored as irreversible hashes.
  • Firewall & 24/7 Monitoring: fun77's server infrastructure is protected by multiple layers of firewalls and intrusion detection systems operating around the clock to detect and block unauthorized access attempts.
  • Two-Factor Authentication (2FA): fun77 supports two-factor authentication for an added layer of security on member accounts. You are strongly encouraged to enable this feature via your account settings.
  • Internal Access Controls: Only fun77 staff with a legitimate business need are granted access to member personal data, and such access is continuously monitored and logged.
  • Regular Security Testing: Our systems undergo regular penetration testing and security audits by independent third parties to identify and address any potential vulnerabilities.

In the event of any security incident involving your personal data, fun77 is committed to notifying you within 72 hours of becoming aware of the incident, in line with international industry best practices.

6 Cookies & Tracking Technologies

Fun77 uses cookies and similar tracking technologies to enhance your experience on our platform, ensure smooth technical functionality, and analyse usage patterns for continuous improvement.

There are several types of cookies used on the fun77 platform:

  • Essential Cookies: Strictly necessary for core platform functions such as login authentication, session management, and security. These cookies cannot be disabled and do not store any personally identifiable information.
  • Performance Cookies: Collecting information on how pages are used, including the most frequently visited pages and error messages. This data is collected in aggregate and anonymised form for technical improvement purposes.
  • Functional Cookies: Allowing the platform to remember your preferences such as language, display settings, and login details (if you choose to save them). These cookies enhance convenience and personalise your experience.

You can manage cookie settings through your web browser. Please note that disabling essential cookies may affect platform functionality and your ability to login or use certain features.

7 Your Rights as a Member

Under Malaysia's Personal Data Protection Act (PDPA) 2010, you have certain rights regarding your personal data processed by fun77. fun77 fully respects and facilitates the exercise of these rights.

Right to Access

You have the right to request a copy of all personal data we hold about you. This request will be processed within 21 business days.

Right to Rectification

You may request correction of inaccurate or outdated personal data at any time through your account settings or our support team.

Right to Erasure

You may request deletion of your account and personal data, subject to mandatory data retention requirements under applicable law.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time without providing any reason.

Right to Data Portability

You may request your personal data in a machine-readable format for transfer to another service provider.

Right to Restrict Processing

In certain circumstances, you may request that we restrict the processing of your data while an issue is being resolved.

To exercise any of the above rights, please contact the fun77 customer support team via live chat within the platform. We will verify your identity before processing any request related to your personal data.

8 Data Retention & Deletion

Fun77 retains your personal data only for as long as it is needed for the purposes stated in this policy, or as required by applicable Malaysian law. We do not retain data beyond the necessary time limit.

The data retention periods we typically observe are as follows:

  • Active Account Data: Retained for the duration your account is active plus the mandatory retention period following account closure.
  • Financial Transaction Records: Retained for a minimum of seven years from the transaction date as required by the Malaysian Financial Services Act and anti-money laundering requirements.
  • Support Communication Logs: Retained for three years for reference and dispute resolution purposes.
  • Technical & Security Logs: Retained for 12 months for security investigation and fraud detection purposes.
  • KYC Data: Retained for five years after the business relationship ends in accordance with anti-money laundering requirements.

Once the specified retention period has ended, your personal data will be securely deleted or anonymised in a way that can no longer be used to identify you.

All data deletions are carried out using secure, irreversible methods, ensuring your information cannot be accessed or recovered by any party after the deletion process is complete.

9 Children's Privacy

The fun77 platform is exclusively for individuals aged 21 and above. We do not knowingly collect, store, or process personal data from minors or individuals below the stipulated age limit.

The fun77 registration process requires strict age verification and identity verification. Should we become aware or discover that personal data belonging to an individual under the age of 21 has been collected by any means, we will:

  • Immediately closing the account in question without notice.
  • Deleting all related personal data as promptly as possible.
  • Returning any valid financial balance to the original deposit source.
  • Reporting the matter to the relevant authorities as required by law.

If you become aware that a minor or underage individual has registered or is using the fun77 platform, please notify our support team immediately. We take child protection seriously and will take prompt action.

10 Privacy Policy Amendments

Fun77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, or improvements to the services we offer.

Any material changes to this policy will be communicated to you via:

  • An email notice sent to the registered address on your account at least seven days before the changes take effect.
  • A notice prominently displayed on the fun77 platform's home page and at the top of this page.
  • Updated on the "Last Updated" date shown at the top of this document.

You are encouraged to review this Privacy Policy periodically. Your continued use of the fun77 platform after the effective date of any changes constitutes your acceptance of the updated policy.

If you do not agree with any changes made, you have the right to close your account and withdraw your valid balance before the new terms take effect. Our support team is ready to assist you through this process.

11 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how fun77 handles your personal data, our team is available to assist you at any time.

You may contact the fun77 Privacy Officer through the following methods:

  • Live Chat: The fastest method — use the chat icon in the bottom right corner of the fun77 platform. Our team is available 24 hours a day, seven days a week.
  • Support Email: [email protected] — for written enquiries requiring detailed responses or official documentation.
  • FAQ Page: Visit the FAQ us for instant answers to the most frequently asked privacy questions.

We are committed to responding to all privacy-related enquiries within three business days. For more complex requests such as data access applications or account deletion, the processing period is up to 21 business days.

Your privacy is not merely a legal obligation for fun77 — it is a promise we make to every member. We listen to your feedback and continually strive to raise our privacy standards to earn your long-term trust.


Ready to Play Safely?

Your personal data is fully protected at fun77. Register today and enjoy a safe, fair, and enjoyable gaming experience alongside millions of Malaysian members.

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